Return & Exchange

Returns & Exchange Policy at Xurybands

Dear Xurybands customers,

At Xurybands, we want to ensure that your satisfaction with our products comes first. That's why we offer a transparent and customer-focused returns and exchanges policy.

30 days return policy:
Xurybands gives you up to 30 days to return or exchange an item if it does not meet your expectations or you are not satisfied for any reason. This applies to unworn, undamaged items in their original packaging.

Return shipping costs:

Please note,
that the costs of returning the item will be borne by you. We recommend that you choose a shipping method with a tracking number to ensure that the return reaches us safely.

Check for defects:
At Xurybands, we carefully check for defects before processing returns and exchanges. This allows us to ensure that returned items meet our quality standards. If an item has defects, we will issue a refund in accordance with our policy.
Error-free products:

If the returned products are free of defects, you will receive a full refund of the purchase price

Incorrect returns:

For incorrect returns, we reserve the right to refuse a full refund or only offer a partial refund. This may be the case
if the products show signs of wear, are not in their original condition or otherwise do not meet the return criteria.

This is how the return/exchange works:

Contact our customer service team at Contact or to discuss your concern and obtain return authorization

Pack the item securely in the original packaging and attach the invoice or delivery note (if available).

Return the item to the address provided.

Once we have received and inspected the returned item,
We will process your exchange or issue a refund according to our policies.

At Xurybands, we are committed to providing you with a seamless and satisfying shopping experience. If you have any questions about our returns and exchanges policy or require assistance, please do not hesitate to contact us.
Our friendly customer service team is happy to assist you.

Thank you for trusting Xurybands!

Best regards,