Refund policy

Return Policy

We remind you that the return  of the product must be made within 14 days from the day on which you, or a third party designated by you, other than the carrier, took possession of the last goods. When exercising the right of withdrawal, the customer is obliged to return the intact product to xurybands.com.

You are responsible for the return shipment yourself.

Please use the "Self-Serve Returns" form in your account:

https://shopify.com/75988107600/account

Alternatively, you can also send us an email via contact form.

Please send the goods back to:

Xurybands.com
Am Boirenbusch 2
D-59192 Bergkamen
Telephone office: 01789216108
E-mail: xurybands@gmail.com

Remember to pack the goods properly so that we can receive them undamaged.

As soon as we receive your return, it will usually be sent to us. processed within 14 days. You will then receive a refund and a confirmation by email.

 

Withdrawal

You have the right to revoke a contract concluded via our online shop at xurybands.com within fourteen days without giving any reason. The revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the goods. In the case of a purchase contract for several goods that you have ordered as part of a single order and that we have delivered to you separately, the revocation period is fourteen days from the day on which you or a third party named by you, who is not the carrier, has taken possession of the last goods. In order to exercise your right of withdrawal, you must inform us (xurybands Deutschland, Am Boirenbusch 2, 59192 Bergkamen, Deutschland, telephone number: 01789216108, e-mail: xurybands@gmail.com by means of a clear declaration (e.g. a letter sent by post, fax or e-mail) of your decision to withdraw from this contract. You can use the sample revocation form provided to you for this purpose, but this is not mandatory. In order to comply with the revocation period, it is sufficient that you send the notification of the exercise of the right of revocation before the expiry of the revocation period.

Link to the revocation form:

https://shopify.com/75988107600/account

Sample revocation

 form (If you want to revoke the contract, please fill out this form and send it back.)

- To xurybands, Am Boirenbusch 2, 59192 Bergkamen, Email address: xurybands@gmail.com :

- I/we (*) hereby revoke the contract concluded by me/us (*) for the purchase of the following goods (*)/ the provision of the following service (*)

- Ordered on (*)/ received on (*)

- Name of the consumer(s)

- Address of the consumer(s)

- Signature of the consumer(s) (only in case of notification on paper)- Date



(*) Delete as appropriate.